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Privacy Policy

  1. What is this?

    When you deal with EME Education, you trust us with your information. We take privacy seriously and we are committed to protecting the data you provide to us.
    This policy explains why we collect personal information about you, how this information is used, the conditions under which it may be disclosed to others, and how it is kept secure.This policy may change from time to time so please re-visit this page occasionally to ensure that you’re happy with any changes that happen.

  2. Who we are ?

    Electromech Enterprises private limited company (Corporate Identity Number U74140KL2012PTCO32882), is the data controller in relation to the processing activities described below. This means that emeeducation.com Ltd decides why and how your personal information is processed.
    Where this policy refers to “we” or “us” below, unless it mentions otherwise, it’s referring to the particular company that is the controller of your personal information

  3. How we collect your personal information

    We may collect and process the following information about you in the following ways.

    • Information that you give to us

      This is information about you that you give us when you make an inquiry of, or engage us to provide services to you, or by entering information’s via our website, opt-in/consent forms, apps, or by communicating with us by phone, posts, e-mail, live chats, social media’s or otherwise.
      The information you give us mainly includes your contact detail, identification information, financial or billing information, biographical, employment, and details included in any correspondence and information’s about you in connection with any matter on which we deliver services to you.
    • Information we receive from other sources

    • We may receive information about you from third parties. These may include:

      1. Your employers who have engaged us to provide training services for you
      2. An employer who may provide a reference on you to us
      3. Recruitment consultants who may provide information about you to us
      4. Educational Institutions / Universities, who may provide information about you to us

      We may supplement the personal data collected from you with information from publicly available sources, such as information to validate your identity or address, or to perform a credit check.
      The information that we receive about you from others mainly includes contact information.

    • Information we collect about you

      3. Information we collect about you We may automatically collect information about you which we may observe, detect or create without directly asking you to provide the pieces of information to us. In common with most other businesses, this will mainly include information gathered automatically through your use of our website or online services, such as your IP address, the pages of our website that you have visited.

    • What type of personal information do we process about you

      a firm dealing with training and placement-related services, we may process a range of personal information about you. To make it easier to understand the information that we use about you, we have divided this information into categories in the table below and provided a short explanation of the type of information each category covers:


      Personal information included in this category


      Information used to send/receive funds to/from you or that appears

      on your bills


      Your activities, actions and behaviours on our sites

      Card holder

      Your payment card details

      Contact information

      The information which can be used to address, send or otherwise

      communicate a message to you


      Information contained in our correspondence or other communications with you or about you, about our products, services or business


      Your previous, current, or future employment details


      Information which contains or reveals the location of your electronic


      Monitoring Activity

      We may record phone calls and retain transcripts of dialogue i.e. live

      chat conversations, either for our records or for training purposes. If

      you visit one of our offices your image may be recorded on CCTV

      for security purposes

    • How we use your personal information

      We may use the information we collect about you in the following ways.

      1. Where it is necessary for us to perform a CONTRACT with you

        We may use and process your personal information where we have supplied you (or continue to supply you) with any services, where we have arranged for the supply of another firm’s services to you, or where you are in discussions with us about a service on which you are considering using.
        We will use your information in connection with the contract for the provision of services when it is needed to carry out that contract or for you to enter into it.
        We may also use and process your personal information in connection with our recruitment activities, if you apply for a position with us (whether directly or through a third party) or send your details to us on a speculative basis.

      2. Where you have provided CONSENT

        We may use and process your personal information’s where you have consented for us to do so via our opt-in consent process for the following purpose:

        • to send direct marketing information’s to you which includes information about our products and services, news, events and seminar invitation, and financial update.

        We will seek separate and specific consent from you in circumstances where we wish to feature your identity in published case studies, press releases, advertisements, or testimonials or wish to include your image in photographs or video in connection with public relations or promotional activities.
        You may withdraw your consent for us to use your information in any of these ways at any time. Please see ‘Withdrawing your consent for further details.

      3. Where required by LAW

        We may use and process your personal information’s in order to comply with a legal obligation as follows:

        • To maintain a register of corporate gifts and hospitality to comply with anti-bribery laws;
        • To maintain a record of undertakings where you are a beneficiary of an undertaking;
        • To comply with our legal and regulatory obligations.
      4. Where we have a LEGITIMATE INTEREST

        We may use and process your personal information where it is necessary for us to pursue our legitimate interest as a business for the following purposes.

        • To carry out our conflicts checks to ensure that we are able to provide services to you;
        • Tor preventions of fraud and other malpractices or criminal activities;
        • To verify the accuracy of data that we hold about you and create a better knowledge of you as a customer;
        • Analyse to inform our business and marketing strategies;
        • To manage and deliver internal projects for business improvements;
        • Monitoring and management of performance standards within our business
        • To assess and improve our service to clients through recordings of inbound/outbound calls and live chat sessions;
        • network and information security in order for us to take steps to protect your personal information are against loss or damage, theft, or any type of malpractices;
        • To comply with a request from you in connection with the exercise of your own rights
        • In the management of queries, complaints, or claims.
      5. Others who may receive or have access to your personal information

        1. Our suppliers and service providers

          Our work for you may require us to provide information to third parties who will use your information for the purposes of giving services to us or directly to you on our behalf. When we use third-party service providers, we disclose to them any personal information’s that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions.

        2. Credit/debit card payment processors

          All payment information is handled using encrypted technology and our third-party payment provider (Razor pay) is compliant with the Payment Card Industry Data Security Standards (PCI-DSS). Where you make payment to us by credit or debit card or any UPI, we will use the payment card information only for the purpose of processing that specific transaction.
          No credit or debit card details are stored by emeeducation.com once your payment has been done.
          When you pay for any services over the telephone or internet, your credit/debit card payment is processed by a third-party payment processor (Razor pay), who specializes in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us using the details at the end of this policy.

        3. Other ways we may share your personal information

          We may send your personal information’s to a third party entity as part of a sale of some or all of our business and assets to any third-party entity or as part of any business restructuring or reorganization. We may also send your personal information if we’re under a duty to disclose or share it in order to comply with any legal obligations, to detect or report criminal activities, to enforce or apply the terms of our contracts, or to protect the rights, property or safety of our visitors and customers.
          However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected with us.

        4. Where we store your personal information

          All information you provide to us for our use is stored on our secure servers which are located within the US
          If at any time we send your personal information to, or store it in, countries located outside of the EEA (for example, if our hosting services provider changes) we will ensure that appropriate safeguards are in place for that transfer and storage as required by applicable law. This is because some countries outside of the EEA do not have adequate data protection laws equivalent to those in the US.

        5. How long we keep your personal information for:

          If we collect your personal information’s, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under the laws.
          We do not retain personal information in an identifiable format for longer than is necessary.

          Data category/documents

          Retention period/criteria

          User information

          Retention in case of queries. We will retain your personal information in case of

          query from you (for instance, if you contact us about our services but decide not to take

           this further); we try not to keep this information longer than necessary. Retention in

          the case of using our services. We will retain your personal information in the case

          that you use our services (either directly, or indirectly via your employer engaging our

          services); 3 years of inactivity

          Recruitment data

          We will retain your application data for up to 6 months following receipt of your

          application, or longer if you ask us to keep your details on record.

          We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for up to 5 years after the date it is no longer needed by us (retention times vary for different types of data) for any other purposes listed under ‘How we use your personal information.
        6. The only exceptions to this are where: • The law requires us to hold your personal information for a longer period, or remove it sooner • You exercise your right to have the information removed (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law (see further ‘Erasing your personal information or restricting its processing) We retain your personal information as follows:
        7. Your rights

          You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no action is required after we have received your request.

      1. Accessing your personal information

        You have the right to ask for a copy of the document that we hold about you by emailing or writing to us at the address at the end of this policy. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that document.

      2. Correcting and updating your personal information

        The accuracy of your information is important to us.
        If you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, either correct it yourself by editing your profile on our website, or please let us know by contacting us using any of the methods described at the end of this policy.

      3. Withdrawing your consent

        Where we rely on your consent as the legal basis for processing your personal information, as set out under ‘How we use your personal information’, you may withdraw your consent at any time by emailing If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can do so using our Unsubscribe. at the footer of any unwanted direct marketing received. If you withdraw your consent, our use of your personal information before you withdraw your consent is still lawful.

      4. Objecting to our use of your personal information made about you

        Where we rely on your legitimate business interests as the legal basis for processing your personal information’s for any business purpose (s), as set out under How we use your personal information, you may object to us using your personal information’s for these purposes by emailing or writing to us at the address at the end of this policy. Except for the purposes for which we are sure we can continue to process your personal information; we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Otherwise, we will provide you with our justification as to why we need to continue using your data.
        You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. If you would like to do so, please use our Unsubscribe.
        You may also contest a decision made about you based on automated processing by emailing info@electromechglobal.com

      5. Erasing your personal information or restricting its processing

        In certain circumstances, you may ask for your personal information to be removed from our systems by emailing or writing to us at the address at the end of this policy. Provided we do not have any continuing lawful reason to continue processing or holding your personal information, we will make reasonable efforts to comply with your request.
        You may also ask us to restrict processing your personal information where you believe it is unlawful for us to do so, you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. We may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings.

      6. Transferring your personal information in a structured data file

        Where we rely on your consent as the legal basis for processing your personal information or need to ana it in connection with your contract, as set out under ‘How we use your personal information, you may ask us to provide you with a copy of that information in a structured data file. We will provide this to you electronically in structured, commonly used, and machine-readable forms, such as a CSV file or Excel format. You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.

      7. Complaining to the US protection regulator

        You have the right to complain to the Information Commissioner’s Office (ICO) in India. if you are concerned about the way we have processed your personal information. Please visit the ICO’s website for further details.

      8. Security/cookies/links

        Security measures we put in place to protect your personal information

        Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website and any transmission is at your own risk. Once we have received your personal information, we put in place reasonable and appropriate controls to ensure that it remains secure against accidental or unlawful destruction, loss, alteration, or unauthorized access.
        We do not collect any Special Categories of Personal Data. Where we have given (or where you have chosen) a password which enables you to access any of our online or electronic resources, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Use of ‘cookies’

Like many other websites, our websites use cookies (including Google Analytics cookies to obtain an overall view of visitor habits and visitor volumes to our website). ‘Cookies’ are small pieces of information sent to your devices and stored in its hard drive to allow our websites to recognise you when you visit.

It is possible to switch off cookies by setting your browser preferences. For more information on how we use cookies and how to switch them off on your device,

Links to other websites

Our website may contain links to other websites run by other organisations This policy does not apply to those other websites and Apps, so we encourage you to read their privacy statements. We cannot be responsible for the privacy policies and practices of other websites and Apps even if you access them using links that we provide, and their security cannot be guaranteed In addition, if you linked to our website from a third-party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party website and recommend that you check the policy of that third-party website.


You will only receive direct marketing information from EME education if you indicate to us a preference to do so. You will be invited to complete a client consent/opt-in process by email or tick box as a result of any of the following:

• You’re becoming a client of EME Education;
• Your attendance at an event or seminar hosted or co-hosted, by or with EME Education.
• You provide a business card directly to an employee of EME Education at (for example) a trade or networking/business event;
• You’re registering your brief contact details in order to obtain information or free downloads from a EME education website;
• An email request from you to attend an event we have advertised via social media or on our website or via a third party
• Your attendance at a ‘public’ event organized or co-hosted by EME Education that has been promoted via social media or other advertisements
• We may contact you in response to an article or social media promotion that you have carriedYou will only receive direct marketing information from EME education if you indicate to us a preference to do so. You will be invited to complete a client consent/opt-in process by email or tick box as a result of any of the following: out
• We will never share your data with third-party partners for their own marketing uses, though we may use service providers to assist us with our own marketing
• We do not rely on your consent indefinitely. You will receive an email from us periodically, where you will be asked to re-confirm your consent and preferences for financial topics and disciplines to ensure the data we hold about your preferences, and your contact details, are current and accurate.
• You have the right to opt-out of our use of your personal information to provide marketing to any of the ways mentioned above, and/or manage your preferences. Please see ‘Withdrawing your consent and objecting to our use of your personal information and automated decisions made about you above for further details on how you can do this.

Contact us

Our Data Protection Lead is Antony Goodman, who acts as head of privacy and data protection. Please direct any queries about this policy or about the way we process your personal information to our Data Protection Lead using our contact details below:
If you wish to write to us, please write to the Data Protection Lead at Electromech Enterprise, National Highway 47 Edappally Toll, Nethaji Nagar, Edappally Metro Piller No. 389, Kochi, Kerala 682024 Our email address for data protection queries to info@electromechglobal.com
If you would prefer to speak to us by phone, please call