When you deal with EME Education, you trust us with your information. We take privacy seriously and we are committed to protecting the data you provide to us.
This policy explains why we collect personal information about you, how this information is used, the conditions under which it may be disclosed to others, and how it is kept secure.This policy may change from time to time so please re-visit this page occasionally to ensure that you’re happy with any changes that happen.
Electromech Enterprises private limited company (Corporate Identity Number U74140KL2012PTCO32882), is the data controller in relation to the processing activities described below. This means that emeeducation.com Ltd decides why and how your personal information is processed.
Where this policy refers to “we” or “us” below, unless it mentions otherwise, it’s referring to the particular company that is the controller of your personal information
We may collect and process the following information about you in the following ways.
We may receive information about you from third parties. These may include:
We may supplement the personal data collected from you with information from publicly available sources, such as information to validate your identity or address, or to perform a credit check.
The information that we receive about you from others mainly includes contact information.
3. Information we collect about you We may automatically collect information about you which we may observe, detect or create without directly asking you to provide the pieces of information to us. In common with most other businesses, this will mainly include information gathered automatically through your use of our website or online services, such as your IP address, the pages of our website that you have visited.
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Category |
Personal information included in this category |
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Banking/billing |
Information used to send/receive funds to/from you or that appears on your bills |
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Behaviour |
Your activities, actions and behaviours on our sites |
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Card holder |
Your payment card details |
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Contact information |
The information which can be used to address, send or otherwise communicate a message to you |
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Correspondences |
Information contained in our correspondence or other communications with you or about you, about our products, services or business |
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Employment |
Your previous, current, or future employment details |
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Geo-locations |
Information which contains or reveals the location of your electronic device |
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Monitoring Activity |
We may record phone calls and retain transcripts of dialogue i.e. live chat conversations, either for our records or for training purposes. If you visit one of our offices your image may be recorded on CCTV for security purposes |
We may use the information we collect about you in the following ways.
We may use and process your personal information where we have supplied you (or continue to supply you) with any services, where we have arranged for the supply of another firm’s services to you, or where you are in discussions with us about a service on which you are considering using.
We will use your information in connection with the contract for the provision of services when it is needed to carry out that contract or for you to enter into it.
We may also use and process your personal information in connection with our recruitment activities, if you apply for a position with us (whether directly or through a third party) or send your details to us on a speculative basis.
We may use and process your personal information’s where you have consented for us to do so via our opt-in consent process for the following purpose:
We will seek separate and specific consent from you in circumstances where we wish to feature your identity in published case studies, press releases, advertisements, or testimonials or wish to include your image in photographs or video in connection with public relations or promotional activities.
You may withdraw your consent for us to use your information in any of these ways at any time. Please see ‘Withdrawing your consent for further details.
We may use and process your personal information’s in order to comply with a legal obligation as follows:
• To maintain a register of corporate gifts and hospitality to comply with anti-bribery laws;We may use and process your personal information where it is necessary for us to pursue our legitimate interest as a business for the following purposes.
• To carry out our conflicts checks to ensure that we are able to provide services to you;Our work for you may require us to provide information to third parties who will use your information for the purposes of giving services to us or directly to you on our behalf. When we use third-party service providers, we disclose to them any personal information’s that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions.
All payment information is handled using encrypted technology and our third-party payment provider (Razor pay) is compliant with the Payment Card Industry Data Security Standards (PCI-DSS). Where you make payment to us by credit or debit card or any UPI, we will use the payment card information only for the purpose of processing that specific transaction.
No credit or debit card details are stored by emeeducation.com once your payment has been done.
When you pay for any services over the telephone or internet, your credit/debit card payment is processed by a third-party payment processor (Razor pay), who specializes in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us using the details at the end of this policy.
We may send your personal information’s to a third party entity as part of a sale of some or all of our business and assets to any third-party entity or as part of any business restructuring or reorganization. We may also send your personal information if we’re under a duty to disclose or share it in order to comply with any legal obligations, to detect or report criminal activities, to enforce or apply the terms of our contracts, or to protect the rights, property or safety of our visitors and customers.
However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected with us.
All information you provide to us for our use is stored on our secure servers which are located within the US
If at any time we send your personal information to, or store it in, countries located outside of the EEA (for example, if our hosting services provider changes) we will ensure that appropriate safeguards are in place for that transfer and storage as required by applicable law. This is because some countries outside of the EEA do not have adequate data protection laws equivalent to those in the US.
If we collect your personal information’s, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under the laws.
We do not retain personal information in an identifiable format for longer than is necessary.
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Data category/documents |
Retention period/criteria |
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User information |
Retention in case of queries. We will retain your personal information in case of query from you (for instance, if you contact us about our services but decide not to take this further); we try not to keep this information longer than necessary. Retention in the case of using our services. We will retain your personal information in the case that you use our services (either directly, or indirectly via your employer engaging our services); 3 years of inactivity |
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Recruitment data |
We will retain your application data for up to 6 months following receipt of your application, or longer if you ask us to keep your details on record. |
You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no action is required after we have received your request.
You have the right to ask for a copy of the document that we hold about you by emailing or writing to us at the address at the end of this policy. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that document.
The accuracy of your information is important to us.
If you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, either correct it yourself by editing your profile on our website, or please let us know by contacting us using any of the methods described at the end of this policy.
Where we rely on your consent as the legal basis for processing your personal information, as set out under ‘How we use your personal information’, you may withdraw your consent at any time by emailing If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can do so using our Unsubscribe. at the footer of any unwanted direct marketing received. If you withdraw your consent, our use of your personal information before you withdraw your consent is still lawful.
Where we rely on your legitimate business interests as the legal basis for processing your personal information’s for any business purpose (s), as set out under How we use your personal information, you may object to us using your personal information’s for these purposes by emailing or writing to us at the address at the end of this policy. Except for the purposes for which we are sure we can continue to process your personal information; we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Otherwise, we will provide you with our justification as to why we need to continue using your data.
You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. If you would like to do so, please use our Unsubscribe.
You may also contest a decision made about you based on automated processing by emailing info@electromechglobal.com
In certain circumstances, you may ask for your personal information to be removed from our systems by emailing or writing to us at the address at the end of this policy. Provided we do not have any continuing lawful reason to continue processing or holding your personal information, we will make reasonable efforts to comply with your request.
You may also ask us to restrict processing your personal information where you believe it is unlawful for us to do so, you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. We may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings.
Where we rely on your consent as the legal basis for processing your personal information or need to ana it in connection with your contract, as set out under ‘How we use your personal information, you may ask us to provide you with a copy of that information in a structured data file. We will provide this to you electronically in structured, commonly used, and machine-readable forms, such as a CSV file or Excel format. You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.
You have the right to complain to the Information Commissioner’s Office (ICO) in India. if you are concerned about the way we have processed your personal information. Please visit the ICO’s website for further details.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website and any transmission is at your own risk. Once we have received your personal information, we put in place reasonable and appropriate controls to ensure that it remains secure against accidental or unlawful destruction, loss, alteration, or unauthorized access.
We do not collect any Special Categories of Personal Data.
Where we have given (or where you have chosen) a password which enables you to access any of our online or electronic resources, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Like many other websites, our websites use cookies (including Google Analytics cookies to obtain an overall view of visitor habits and visitor volumes to our website). ‘Cookies’ are small pieces of information sent to your devices and stored in its hard drive to allow our websites to recognise you when you visit.
It is possible to switch off cookies by setting your browser preferences. For more information on how we use cookies and how to switch them off on your device,Our website may contain links to other websites run by other organisations This policy does not apply to those other websites and Apps, so we encourage you to read their privacy statements. We cannot be responsible for the privacy policies and practices of other websites and Apps even if you access them using links that we provide, and their security cannot be guaranteed In addition, if you linked to our website from a third-party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party website and recommend that you check the policy of that third-party website.
You will only receive direct marketing information from EME education if you indicate to us a preference to do so. You will be invited to complete a client consent/opt-in process by email or tick box as a result of any of the following:
• You’re becoming a client of EME Education;Our Data Protection Lead is Antony Goodman, who acts as head of privacy and data protection. Please direct any queries about this policy or about the way we process your personal information to our Data Protection Lead using our contact details below:
If you wish to write to us, please write to the Data Protection Lead at Electromech Enterprise, National Highway 47 Edappally Toll, Nethaji Nagar, Edappally Metro Piller No. 389, Kochi, Kerala 682024 Our email address for data protection queries to info@electromechglobal.com
If you would prefer to speak to us by phone, please call